TERMS OF SERVICE

By accessing or using VILO ("the Service"), operated by White Tiger Consulting LLC, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use the Service.

We may update these Terms from time to time. We will notify active users of material changes by email and by updating the effective date above. Your continued use of VILO after changes are posted constitutes acceptance.

VILO is an AI life coordinator that connects your health data, calendar, music preferences, goals, habits, and tasks to give you a more personalized and context-aware AI assistant experience.

VILO is currently in private beta. The Service may change significantly as we develop it. Features, availability, and pricing are subject to change without notice.

VILO is not a substitute for professional advice or care.

VILO is not a therapist, psychologist, counselor, or mental health service. VILO does not provide mental health support or crisis intervention. If you are experiencing a mental health crisis or emotional distress, please contact a qualified mental health professional.

VILO is not a medical service and does not provide medical advice. Health-related features are for informational and motivational purposes only. Always consult a qualified healthcare professional before making decisions about your health, medication, or physical training.

VILO is not a financial advisor and does not provide financial, investment, or tax advice. Always consult a qualified financial professional before making significant financial decisions.

VILO is not a legal advisor and does not provide legal advice. Always consult a qualified attorney for legal matters.

AI-generated plans, suggestions, goals, tasks, milestones, and calendar blocks produced by VILO are for personal, informational use only. They are not warranted for accuracy, safety, or fitness for any particular purpose. You are solely responsible for assessing the suitability of any AI-generated content before acting on it.

VILO operates an automated content safety system. This system may decline to process certain requests — including goal types involving mental health, substance use, illegal activity, or content that could facilitate physical harm — and may redirect you to appropriate professional resources instead. This is by design. VILO's safety system exists to protect users and does not constitute a failure of the Service. Attempts to circumvent the safety system are a violation of these Terms.

• VILO is currently in private beta. Access requires an invitation code, which is non-transferable.
• Features may be added, modified, or removed at any time during the beta period.
• The Service may be discontinued or transitioned to a paid service without advance notice.
• We provide no Service Level Agreement (SLA) or uptime guarantee during beta.
• By participating in beta, you agree to provide feedback when requested. Feedback may be used to improve VILO without compensation.
• Beta users may experience data loss, outages, or significant changes to functionality.

• You must be at least 13 years old to use VILO. Users under 13 are not permitted.
• Users aged 13–17 may access VILO with limited functionality. Certain goal types and content categories are not available to users in this age group.
• You must provide your accurate date of birth during onboarding.
• You must provide accurate and complete information when creating your account.
• You are responsible for maintaining the security of your account credentials.
• You may not share your account with others or create multiple accounts for the same person.
• You are responsible for all activity that occurs under your account.

You agree not to:

• Use VILO for any illegal purpose or in violation of any applicable law.
• Attempt to reverse engineer, decompile, or circumvent the security of VILO.
• Attempt to circumvent, bypass, or manipulate VILO's content safety system through prompt injection, jailbreaking, obfuscation, encoding, or any other technique.
• Use VILO to generate content intended to harm yourself or others.
• Abuse the AI assistant or attempt to generate harmful, abusive, or illegal content.
• Use VILO in any way intended to harm, deceive, or defraud others.
• Scrape, harvest, or systematically collect data from VILO.
• Attempt to gain unauthorized access to VILO's systems or other users' accounts.
• Use the VILO API or backend endpoints directly without authorization.

We reserve the right to suspend or permanently terminate accounts that violate these terms, at our sole discretion.

By connecting your Google account to VILO, you authorize VILO to:

• Authenticate you using your Google account via Google Sign-In.
• Read your Google Calendar events to display them in VILO and provide context to the AI assistant.
• Create and modify Google Calendar events on your behalf at your direction.

You can revoke VILO's access to your Google account at any time via Google Account Permissions or in your VILO profile settings.

VILO's use of Google API data is governed by the Google API Services User Data Policy. See our Privacy Policy for details.

By connecting Apple Music or Apple HealthKit, you authorize VILO to read the data described in those permissions. VILO accesses this data read-only (except for music playback controls).

You can revoke VILO's access to Apple services at any time in iOS Settings → Privacy & Security (for Health and Music) or by disconnecting in the VILO app.

VILO uses multiple AI systems — including Google Gemini and Anthropic's Claude — to generate responses, recommendations, goal plans, milestones, tasks, and calendar blocks.

You acknowledge that:

• AI-generated content may be inaccurate, incomplete, or unsuitable for your specific circumstances.
• AI-generated plans are suggestions only, not professional advice of any kind.
• You are solely responsible for reviewing AI-generated content and deciding whether to act on it.
• VILO does not guarantee that AI-generated plans are medically safe, financially sound, legally compliant, or appropriate for your personal situation.

VILO, its name, design, code, and all associated branding and content are owned by White Tiger Consulting LLC and protected by applicable intellectual property laws. You may not use VILO's name, logo, or branding without prior written permission.

You retain ownership of all content you create in VILO — your goals, tasks, habits, notes, and chat history belong to you. By using VILO, you grant us a limited, non-exclusive license to store, process, and display your content solely to provide the Service.

AI-generated responses are provided for personal, informational use. They are not warranted for accuracy, completeness, or fitness for any particular purpose.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. We do not warrant the accuracy, safety, or suitability of AI-generated content.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHITE TIGER CONSULTING LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

Our total cumulative liability for any claim arising from these Terms or your use of VILO shall not exceed the greater of (a) the total amount you paid to VILO in the 12 months preceding the claim, or (b) $10 USD.

Some jurisdictions do not allow limitations on implied warranties or exclusions of certain damages. In those jurisdictions, the above limitations may not apply to you.

You may terminate your account at any time by emailing hello@vilo.life or using the account deletion feature in the app.

We may terminate or suspend your account at any time for violation of these Terms or for any other reason at our discretion, with or without notice.

Upon termination, your right to use VILO ceases. We will delete your personal data within 30 days of account termination, except where retention is required by law.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

Note: White Tiger Consulting LLC is in the process of formal Delaware incorporation. This governing law clause will be confirmed upon completion of incorporation, prior to public launch. These Terms will be reviewed by qualified legal counsel before VILO exits beta.

Any disputes arising from these Terms or your use of VILO shall be resolved through binding arbitration under the rules of the American Arbitration Association, except where prohibited by applicable law. You waive any right to a jury trial or class action for such disputes.

We will notify active users of material changes to these Terms by email at least 7 days before changes take effect. For non-material changes, updated Terms will be posted with an updated effective date. Your continued use of VILO after the effective date constitutes acceptance.

White Tiger Consulting LLC
hello@vilo.life
vilo.life